For restaurants, salons, auto shops & every local business
Respond to bad Google reviews before customers leave
Every day an angry review sits unanswered, new customers read it and walk away. BusinessReviewAlerts pings you in minutes — on Telegram, email or SMS — with a one-tap link to reply and save the sale.
From $4.99/month · No contracts · Cancel anytime
Sarah M.
★★★★★1/5
< 5 min
from the review being posted to the alert on your phone
88%
of consumers read the owner's replies before choosing a business
$50+
estimated cost of every customer lost to an unanswered bad review
Your response time changes how customers — and Google — see you
Replying fast doesn't just save the sale. It tells Google's algorithm your business is active and engaged, which lifts you in local search and Maps.
✓ Reply within 24 hours
- Immediate conversion. 53% of customers expect businesses to answer negative reviews within a week — answer the same day and you can win them back before they try the competition.
- Customer loyalty. A fast reply to a positive review reinforces that customer's loyalty and turns them into a promoter of your brand.
- Local SEO boost. Google rewards active profiles that interact frequently with users, improving your position in Maps and local results.
✗ Reply after 3+ days — or never
- The complaint gets validated. A negative review left unanswered for days tells new visitors the complaint is 100% true — and that you don't care.
- You lose control of the narrative. The unhappy customer's version dominates your profile without your timely right of reply.
- Your profile stagnates. Google detects the lack of interaction and lowers your chances of appearing in the top local results for your area.
The longer a review sits unanswered, the more it costs you
Hover or tap the chart · Illustrative curves — directional, based on industry studies of review response time.
| Days of delay | Customer retention (%) | Local search visibility (%) |
|---|---|---|
| 0 | 90 | 100 |
| 2 | 85 | 95 |
| 4 | 70 | 80 |
| 6 | 55 | 65 |
| 8 | 40 | 50 |
| 10 | 30 | 40 |
No tech skills needed — 3 steps, 2 minutes
Connect your Google profile
One click, on Google's own secure screen. We only read your reviews — nothing else, and you can revoke access anytime.
Choose where to get the alert
Telegram and email on every plan. Add SMS straight to your phone on Pro. You choose where the ping lands.
Done — alerts in real time
Every new review lands on your phone in minutes with the star rating, the full text and a one-tap link to reply.
This is how each alert looks
New Google review — Joe's Pizzeria
⭐ (1/5)
"Waited 40 minutes and the order was wrong…"
✍️ Reply nowTelegram alert — one of your 3 channels
Simple pricing for real small businesses
Tools like Podium or Birdeye start around $300/month. You just need the alert — so that's what we charge for.
Starter
For a single-location business
$4.99/mo
- ✓1 Business Location
- ✓Unlimited alerts via Telegram & Email
- ✓Real-time protection (under 5 min)
- ✓1-Click Direct Reply Link
- ✓No setup fees, cancel anytime
7-day free trial · cancel anytime
Pro
For owners with 2–3 locations
$9.99/mo
- ✓Up to 3 Business Locations
- ✓Unlimited alerts via Telegram & Email
- ✓SMS Alerts included (50/mo)
- ✓Priority Instant Delivery
7-day free trial · cancel anytime
Pro Annual
Best price per location, all year
$119.88$99.99/year
Just $8.33 / mo — 2 months free
- ✓Up to 5 Business Locations (2 more than Pro)
- ✓Unlimited alerts via Telegram & Email
- ✓SMS Alerts included (50/mo)
- ✓Lock in launch pricing forever
7-day free trial · cancel anytime
🔒 Secure checkout by Stripe🗓️ 7-day free trial on every plan↩️ Cancel anytime — no lock-in⚡ Set up in under 2 minutes
Managing 6+ locations? See our Enterprise plan for franchises ↓
Enterprise · Franchises · Multi-location brands
Total reputation control for your entire chain — from one screen.
Protect your brand in real time at every branch. One negative review at any location is a brand problem — your team should know about it in minutes, not weeks.
📊
Executive reporting
Automatic monthly reports for directors and regional managers — response rates, ratings and urgent cases per branch.
👥
Roles & permissions
Assignable access by branch, region or corporate HQ, so each manager only sees — and answers for — their own locations.
🤝
Dedicated support & SLA
An exclusive account manager and a contractual response-time SLA, with white-glove onboarding of every location done for you.
🔌
API & integrations
Pipe review data into your internal dashboards, BI tools or CRM through our API — available on Enterprise contracts.
See it live on your own locations
In a 20-minute call we connect a sample of your branches and show your team real alerts, the multi-location dashboard and volume pricing for your exact size.
Volume pricing · Unlimited locations · Custom SMS volume · Onboarding done for you
Built to be trusted from day one
We're newly launched — so instead of borrowed praise, here's what we can actually promise you today:
⚡
Under 5 minutes, or it didn't happen
From the moment a review lands on Google to the alert in your pocket. Telegram, email and SMS fire in parallel — if one channel hiccups, the others still deliver.
🔒
Official Google API. Read-only. Revocable.
You authorize on Google's own consent screen — we never see your password, we only read reviews, tokens are stored encrypted (AES-256) and you can revoke access anytime.
🚀
Early-adopter pricing, locked forever
Join now and your price never goes up while you stay subscribed — even when we raise prices later. 7-day free trial, cancel in two clicks from your dashboard.
FAQ
How is this different from Google's own email notifications?
Google's emails are slow, get buried in busy inboxes and often land in spam. We deliver to the places you actually look — Telegram, your inbox with a high-signal subject line, or a text message — within minutes, with a direct reply link.
Is it safe to connect my Google account?
Yes. We use Google's official Business Profile API over OAuth — you grant access from Google's own consent screen and can revoke it anytime. Tokens are stored encrypted (AES-256) and we only read reviews.
How do SMS alerts work? (Pro)
Add your mobile number in the dashboard and confirm the opt-in checkbox. Pro includes 50 SMS alerts per month; if you ever hit the cap, alerts keep arriving instantly by Telegram and email. Reply STOP to any message to unsubscribe.
What if I have more than one location?
Starter covers 1 location. Pro covers up to 3 — perfect for a second branch or a food truck. Need more? Email us.
Can I cancel anytime?
Yes — self-service from the billing portal, no emails or phone calls needed. Your trial is free for 7 days.