Google review alerts for restaurants
Saturday, 8:40 pm, every table full and one order stuck on the pass. The couple on table 12 pays, smiles, and leaves two stars from the car park before you have even cleared their plates. By the time you spot it on Tuesday, three people looking for a Friday table have already read it.
BusinessReviewAlerts sends that review to your WhatsApp, Telegram, email or SMS within minutes, with a one-tap link to reply while the night is still fresh in your head. Paid plans start at $4.99 a month and include a public review page and a printable QR poster for the bill folder.
You need a verified Google Business Profile you own or manage, permission to connect it, and a WhatsApp number you can verify. Delivery depends on Google making the review available, your connection and the messaging provider. No fixed delivery time is guaranteed.
Where restaurants lose stars
- A forty-minute ticket time on a packed Saturday becomes a two-star review typed at the table, long before you knew anything was wrong.
- The delivery driver takes twenty minutes with your food, and the cold pasta review still lands on your Google profile instead of the app.
- One unanswered complaint about a short-tempered server stays near the top of your listing for months while hungry people scroll past it.
A reply you can send tonight
★★☆☆☆
We waited 45 minutes for two pasta dishes on a Saturday and they turned up lukewarm. The waiter was nice enough, but we had to ask three times for the bread we ordered. Shame, because the place looks lovely.
Thank you for taking the time to write this, and I am sorry. Forty-five minutes for two pasta dishes is far too long, busy Saturday or not, and lukewarm food should never have left our kitchen. We were a cook down that night and the pass backed up, which is on us and not on you, so we have added a second pair of hands on weekend services and the floor team now checks bread orders before the mains go in. If you give us one more try, call ahead and ask for the manager, and your starters are on me.
Three things that actually bring reviews
- Put the QR poster inside the bill folder and next to the card machine, not by the front door, because people scan when they are full and happy, not on their way out.
- Ask while you clear the dessert plates rather than while they are paying, since that is the warmest minute of the whole meal.
- Answer weekend reviews before Monday lunch, because anyone booking a Friday table reads the three newest ones and looks straight underneath for your reply.
Simple pricing for real small businesses
7 days free for eligible new accounts. Payment method required. Renews at the selected price unless you cancel. Next: confirm your email, review checkout, then connect Google and set up alerts.
Starter
For a single-location business
$4.99USD/mo
- ✓1 Business Location
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Pro
For owners with 2–3 locations
$9.99USD/mo
- ✓Up to 3 Business Locations
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Pro Annual
Best price per location, all year
$119.88$99.99USD/year
- ✓Up to 5 Business Locations (2 more than Pro)
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Managing 6+ locations? See our Enterprise plan for franchises ↓