Google review alerts for vacation rentals & Airbnb hosts
Checkout is at 11, the cleaner arrives at 12, and somewhere between the two the guest posts a review mentioning the hot tub that took an hour to warm up. You are already answering the next booking's questions on the app and never think to check Google — but the family comparing your place against the hotel down the road does, because your Business Profile is what comes up when they search the property name before paying.
BusinessReviewAlerts watches your Google profile and sends every new review to your WhatsApp, Telegram, email or SMS within minutes, with a link to reply on the spot. Plans start at $4.99 a month and include a public review page you can link from your direct-booking site and a QR poster for the welcome book.
You need a verified Google Business Profile you own or manage, permission to connect it, and a WhatsApp number you can verify. Delivery depends on Google making the review available, your connection and the messaging provider. No fixed delivery time is guaranteed.
Where hosts lose bookings
- Airbnb and Booking reviews get all your attention, while the Google review a direct-booking guest checks before paying sits unanswered for weeks.
- A checkout-day complaint about hot water or wifi reads like a warning to every future guest until your reply shows it was fixed the same week.
- Your cleaner spots the problem at noon, but you learn about the two-star version of it days later, after three more check-ins.
A reply you can send from the beach
★★☆☆☆
Lovely house and great location, but the hot tub took forever to heat and the wifi dropped every evening. Host was friendly when we finally reached him, though we had to message twice. Probably fine for a weekend, not for remote work.
Thank you for this — you are right on both counts, and I am sorry the fixes needed two messages instead of one. The hot tub heater has been replaced (it now reaches temperature in about 25 minutes) and we have moved the router and added a mesh point in the back bedroom, where the signal was weakest. Guests this month have been streaming and taking video calls without dropouts. I would love to show you the difference in person: write to me before your next trip this way and I will apply a returning-guest rate.
Three habits of highly-booked hosts
- Put the review QR in the welcome book AND in your checkout message, one hour before checkout — guests review from the sofa, not from the airport queue.
- Reply to every review mentioning a problem with what you changed, in past tense: future guests read replies as a list of things that are now fixed.
- Ask happy guests specifically for a Google review, not an Airbnb one — Airbnb already prompts them, and Google is what convinces direct bookers who pay you without commission.
Simple pricing for real small businesses
7 days free for eligible new accounts. Payment method required. Renews at the selected price unless you cancel. Next: confirm your email, review checkout, then connect Google and set up alerts.
Starter
For a single-location business
$4.99USD/mo
- ✓1 Business Location
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Pro
For owners with 2–3 locations
$9.99USD/mo
- ✓Up to 3 Business Locations
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Pro Annual
Best price per location, all year
$119.88$99.99USD/year
- ✓Up to 5 Business Locations (2 more than Pro)
- ✓Telegram + email — unlimited on every plan
- ✓WhatsApp + SMS — 50 a month, shared between the two
- ✓Full review dashboard & analytics
Managing 6+ locations? See our Enterprise plan for franchises ↓