Privacy Policy
Last updated: July 17, 2026
1. What we collect
- Account data: your email address (for sign-in and email alerts).
- Google Business Profile data: an OAuth token (stored encrypted with AES-256-GCM), your business locations, and the public reviews of those locations (reviewer display name, star rating, review text, timestamps).
- Contact channels you configure: your Telegram chat ID and, if you enable SMS, your mobile number together with a timestamped record of your consent.
- Billing data: handled by Stripe; we never see or store full card numbers.
2. How we use it
Solely to provide the Service: detecting new reviews on the locations you connected and notifying you on the channels you chose (legal basis: performance of contract; for SMS, your explicit consent). We do not sell personal data, and we do not use your data for advertising.
3. Retention
- Review data: retained while your account is active, up to 90 days per review, then purged.
- OAuth tokens: deleted immediately when you disconnect Google or delete your account (we also revoke them with Google).
- SMS consent records: retained as long as required to demonstrate compliance.
4. Your rights (GDPR / CCPA)
You can access, correct, export or erase your data. Deleting your account from the dashboard removes all your data automatically — subscription cancelled, Google access revoked, database rows erased. For any other request, email support@businessreviewalerts.com; we respond within 30 days. We do not discriminate against users who exercise privacy rights.
5. Subprocessors
- Supabase (database & authentication)
- Vercel / Cloudflare (hosting & scheduling)
- Stripe (payments)
- Twilio (SMS delivery, Pro plans)
- Resend (email delivery)
- Google LLC (Business Profile API)
Each provider processes data under its own data-processing agreement.
6. Security
All traffic is encrypted in transit (TLS). Google tokens are encrypted at rest with AES-256-GCM. Database access is restricted with row-level security so each account can only read its own data.
7. Contact
Data controller: BusinessReviewAlerts · support@businessreviewalerts.com